Our service pledge to yous:

• 100% satisfaction: Your satisfaction is our top priority. If you have any concerns after your cleaning, simply contact us within 24 hours of service, and we will promptly address and resolve the issue to ensure you are completely satisfied. We are only content when you are! 

• Professionalism and reliability: Every member of our team is carefully selected, thoroughly vetted, and fully trained before entering your home or business. We maintain the highest standards of honesty, reliability, and professionalism, with regular supervision and detailed inspections to guarantee consistent quality.

• Attention to detail: Anyone can make a quick pass through a building, and call it clean. We clean behind the doors, in the corners, and under the desks. By thoroughly cleaning each area, we pay close attention to details that are often neglected by other janitors. Refer to you cleaning quote and or provided list of services. Additional fees may apply.

• Comprehensive Service: Our commitment goes beyond cleaning. We keep janitorial closets organized, promptly report any maintenance or security issues, and follow strict protocols to ensure your property is always safe and secure during our service.

• Prompt Communication & follow up: We believe in staying connected. Our team regularly inspects your space and reaches out by phone, email, or visit to gather your feedback. If any issue arises, you can trust that it will be handled quickly and professionally-always within our 24-hour satisfaction policy.

Thank you for choosing OCD Cleaning. We look forward to working together and providing you with the highest level of service and care for your home or business.

Late Cancellations / Rescheduling / Lock Out 

Any appointment canceled less than 24hrs prior to the scheduled appoint time will be subjected to a min.$25.00(up to full service rate) This fee is in place to cover expenses we incur for lost time and travel.

Credit Card Transactions

We do accept VISA, MC, DISCOVER (We will apply a %4 technology fee to all credit charges)

Background Check

OCD Cleaning members of staff are hired after a series of successful background checks. Our staff are fully trained and easily recognizable by its OCD Cleaning uniform. All our staff are under contract with OCD Cleaning.

Texting and Communications

OCD Cleaning may send occasional text messages or emails for appointment reminders and promotions." By providing your number you consent to receive messages from this company, to opt-out reply STOP at any moment. Msg & Data rates may apply.

Our staff has made a personal commitment to professionalism including:

• Public health – maintaining a high level of cleanliness by thoroughly performing each task. Consistent and meticulous performance assures a healthy, and germ free environment.
• Safety – performing tasks by using safe, sanitary, and aseptic cleaning procedures. Avoiding slip-shod, or inferior cleaning methods will safeguard the well-being of others.
• Detail – employing a conscientious work ethic. Close attention to detail ensures quality, and allows others to enjoy a clean, and attractive facility. Finished tasks will be self-inspected to eliminate substandard work.      
• Knowledge – gaining new and improved skills through training, and education. A quest to look, listen, and learn in order to constantly improve performance. Wisdom is gained by maintaining a non-biased point of view.    
• Mastery – understanding the operation of various cleaning tools, techniques, and supplies. Superior diagnostic and troubleshooting skills resolve most cleaning problems. Dedication, and determination are required to achieve excellence in workmanship.
• Cooperation - committing to teamwork, communications and common goals. Mutual respect builds morale. End users (our customers) will experience accommodating service levels. Open communications will encourage feedback.      
• Integrity – displaying honesty in all dealings. A straightforward approach builds trust, strengthens accountability, and encourages prompt resolution of cleaning deficiencies. Going the second mile - ensures that promises are kept.  
• Maturity - affording the same level of courtesy to others as you would like to receive. Constructive relationships prosper when unjust criticism, complaining, backbiting, tattling, and unkind remarks are curtailed. Proper image, dress, grooming and mature conduct further display professionalism.
• Initiative – applying a resourceful work ethic to make things better. A proactive approach locates substandard appearances, and addresses them before problems arise. Dependability is demonstrated by punctuality, and perseverance.  
• Efficiency - embracing improved technology, and employing productive work skills. Reducing wasted movement, non-productive activities, and unnecessary tasks is a critical goal. By setting a steady pace, each job can be pushed along to efficient completion.    
• Security – employing watchful, and alert observation to protect the safety and assets of everyone. Careful adherence to protective policies will ensure safety and security. Sensitive and private information must remain confidential. 
• Custodianship – responding to the needs of others, and at the same time protecting facility assets. Proper care and maintenance extends the longevity of equipment, supplies, fixtures, furniture, and structures.